Certify Knowledge Base
How Can We Help You?
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Note: If you have submitted an application in certify.SBA.gov, please bear with us; our response time may be a little slower than normal as we continue to transition completely into Certify.
Upcoming Training Sessions
- In Depth Walkthrough of Certify for 8(a) Annual Review for District Offices and Partners (Jan/Feb 2018)
- Existing 8(a) Firm Walkthrough of Annual Update Process in Certify (Jan/Feb 2018)
Previous Training Materials
8(a) Initial Application Process
- 8(a) Initial Application Overview for District Offices & Partners
- Full Prototype Walkthrough of 8(a) Initial Application on Certify.SBA.gov
8(a) Annual Review Process
How-To and Helpful Guides
8(a) Initial Application
- Quick Start Guide for Firms for 8(a) Initial Application
- Application Checklist for 8(a) Initial Application
- Entity-Owned Firms: Supplemental Documents for 8(a) Initial Applications in Certify
8(a) Annual Review
Other Documentation
- Flyer for certify.SBA.gov
- Managing your Certify Business Profile (June 17)
- Contracting Officer User Guide (WOSB/EDWOSB)
- How to Reset Your Passphrase
- Not Receiving Confirmation Email
What's New?
- Firms should use the Google Chrome browser (not Internet Explorer) for completing their 8(a) application.
- 8(a) initial application launched on certify.SBA.gov on 11/15/17!
- The HUBZone Map is online (as of June 2017).
We want to hear from you - send us your suggestions for certify.SBA.gov!
Need More Help? Email Us!
If you are unable to find help using the Knowledge Base, email our Help Desk at help@certify.sba.gov. Please include your company name and DUNS number in your inquiry.
Additional Resources
- WOSB/EDWOSB - WOSB@sba.gov
- All Small MPP - AllSmallMPP@sba.gov
- HUBZone - hubzone@sba.gov
- 8(a) - bdmis@sba.gov
If you are unable to find help using our Knowledge Base please submit a ticket to our Help Desk by emailing help@certify.sba.gov.